Business Process Management

 Active Journal of Business Process Management

 

Discovering the Business Applications of Managing Operations


Book review: Operations Management: Quality and Competitiveness in a Global Environment

What do Chinese restaurants and Harvard University have in common? Apart from hungry business school students stumbling across the remains of last night’s take-out, there is actually an important global connection between these two cultural institutions.

It’s called operations management, and it actually spans nearly every industry imaginable—whether overseeing the production of food, clothing, machinery, tools, books or computers, and more, the management of operations is a vital task in the world economy, and only through rigorous study can it truly be tackled by the best and the brightest among us.  After all, when it comes to task management and retail store operations,

That’s why textbook authors Roberta Russell and Bernard W. Taylor have come out with one of the most comprehensive tools for a complete Operations Management Course.  Complete with case studies and more, this textbook is fit for the students of Harvard or any other accredited business school in North America, Europe, Asia and around the world.

According to the authors of the textbook Operations Management: Quality and Competitiveness in a Global Environment, the arena of small business operations management is a place of constant innovation. By applying an academic analysis of how business processes are best managed in the global economy, this authoritative text book outlines the true nature of successful management.

Operations Management is extremely well written, and has proven itself to be a critical resource in today’s rapidly changing economy. Whether and student of operations management will overseeing task completion and/or retail store operations, he or she will be fully prepared after a course with Operations Management.  That's because this book is inherently a valuable tool for developing operations management strategy for long term success. 

Cited often by numerous publications such as Business Week, Harvard Business Review, Prentice Hall and countless others, this definitive text on managing business operations has risen to the forefront of the most trusted academic workbooks.

Browsing through the 800 pages of this complete coursework manual, it becomes apparent that the authors didn’t miss a beat with this one—and after teaching a group of students seeking a degree in operations management, their success is nearly guaranteed. One complaint is that this book is indeed quite lengthy, and requires a lot of time and devotion to complete it cover to cover. Therefore, any professor who takes on this textbook must firmly decide exactly how to implement coursework offered within.